Five reasons why guests fail to turn up for hospitality bookings
One in five hospitality guests fail to turn up for a reservation because they booked multiple venues to ensure they would get in somewhere.
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One in five hospitality guests fail to turn up for a reservation because they booked multiple venues to ensure they would get in somewhere.
This Philips smart deadbolt is designed to seamlessly integrate with modern smart home ecosystems, offering compatibility with voice commands through Amazon Alexa or Google Assistant...
While most consumers (55%) believe a balance between technology and human interaction provides the best experience in the on-trade, there has been a change in attitude towards digital solutions, new research has found.
In an increasingly competitive market, it's important for operators to take a step back and think carefully about what encourages their customers through the door.
Customers aged over 55 are the key decision makers when it comes to choosing which hospitality venues to visit, new research has revealed.