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Will pubs still use order-at-table apps after lockdown?

Will pubs still use order-at-table apps after lockdown?
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Zonal the future of mobile ordering and payments

Zonal s product delivery manager on how the pandemic has changed the industry s view on mobile ordering and payment technology.
The pandemic has given mobile ordering and payment a real shot in the arm, so to speak…
Even prior to the pandemic it felt as if the industry was reaching a tipping point in terms of adopting digital order and pay products, but lockdown has undoubtedly accelerated this. Zonal has been at the forefront of such technology for many years but over the last 12 months we ve seen a 500% increase in the take up of our order and pay solutions.
What would you say to operators that are still on the fence about the technology? ....

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What does the future of mobile order and pay look like for restaurants and pubs?

Order and pay technology will help revolutionise a post-pandemic restaurant sector.
At the end of 2019, if a customer wanted to order and pay for their food using their mobile phone the number of restaurants in which they could do this would have been relatively small. Fast forward to this year and, once lockdown is lifted, the number of places offering digital order and pay will be significantly bigger.
“Pre Covid that was an uphill struggle, a lot of hospitality businesses said they can see the benefits but that it will never work,” says Nick Popovici, CEO of Vita Mojo, which provides an omni channel digital order experience to the hospitality sector. “There were mental blocks against change. Then Covid came and it was adapt or die, and the ones that adapted did really well.” ....

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