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Lee's Famous Recipe using AI to run drive-thrus

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May 27, 2021
Like most restaurant brands, Lee's Famous Recipe Chicken can't always find enough workers. With its drive-thru business thriving due to the pandemic, the Florida-based chain decided to test conversational AI by Hi-Auto to help fill in the gaps.
"We not only have to be famous for chicken, but we have to be famous for consistent, fast service," Bill Sparks, the company's VP of operations and franchise sales, said during a webinar, "How Lee's Famous Recipe overcame hiring crisis with Conversational AI."
Chuck Doran, a franchisee who co-owns 13 Lee's locations, has rolled out the technology described as "Siri for the drive-thru" in several of his stores. During the webinar he talked about how it has helped increase the speed of service as well as accuracy.

Florida , United-states , Carl-nank , Roy-baharav , Farhaan-mohideen , Bill-sparks , Chuck-doran , Intel , Famous-recipe-chicken , Famous-recipe , Staffing , புளோரிடா

Lee's Famous Recipe using AI to run drive-thrus

Lee's Famous Recipe using AI to run drive-thrus
pizzamarketplace.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from pizzamarketplace.com Daily Mail and Mail on Sunday newspapers.

Florida , United-states , Carl-nank , Roy-baharav , Farhaan-mohideen , Bill-sparks , Chuck-doran , Intel , Famous-recipe-chicken , Famous-recipe , புளோரிடா , ஒன்றுபட்டது-மாநிலங்களில்

Lee's Famous Recipe using AI to run drive-thrus

Lee's Famous Recipe using AI to run drive-thrus
fastcasual.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from fastcasual.com Daily Mail and Mail on Sunday newspapers.

Florida , United-states , Carl-nank , Roy-baharav , Farhaan-mohideen , Bill-sparks , Chuck-doran , Intel , Famous-recipe-chicken , Famous-recipe , புளோரிடா , ஒன்றுபட்டது-மாநிலங்களில்

Lee's Famous Recipe overcoming hiring crisis with AI

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May 10, 2021
Although many QSRs have reported that drive-thru traffic is now making up 80% of business thanks to the pandemic, unemployment packages have made it challenging to find enough employees to run restaurants. The staffing shortage is leading to decreases in order accuracy and speed of service, leaving many customers with bad tastes in their mouths.
These issues are inspiring chains to adopt conversational AI for order taking, but it's not a cut-and-dry process. Lee's Famous Recipe Chicken, however, has found some success, which Chuck Doran, a franchisee who co-owns 13 locations, and Bill Sparks, the company's VP of operations and franchise sales, will discuss during a live webinar, "How Lee's Famous Recipe overcame hiring crisis with Conversational AI," at 2 p.m., EST, May 20.

Carl-nank , Roy-baharav , Farhaan-mohideen , Bill-sparks , Chuck-doran , Intel , Famous-recipe-chicken , Famous-recipe , பார்ான்-மொஹிதீன் , ர சி து-தீப்பொறிகள் , இன்டெல் , பிரபலமானது-செய்முறை-கோழி

How Jack in the Box, Lee's Famous Recipe Chicken overcame hiring crisis with AI

How Jack in the Box, Lee's Famous Recipe Chicken overcame hiring crisis with AI
pizzamarketplace.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from pizzamarketplace.com Daily Mail and Mail on Sunday newspapers.

Carl-nank , Roy-baharav , Farhaan-mohideen , Chuck-doran , Bill-sparks , Google , Partner-at-far-hills-development , Intel-corporation , Wendy , Product-management-at-aepona-ltd , Hills-development , Century-television

How Lee's Famous Recipe overcame hiring crisis with Conversational AI

Lee's Famous Recipe Chicken
Since 2013, Mr. Sparks has been overseeing operations and franchisees of Lee's 130 store system. Prior to that, Bill was a partner and VP operations in 27 Christopher's Breakfast and Lunch concept. Prior to that, Mr. Sparks was a Franchisee director and owner for 14 Rally's Hamburgers. He began his career as General Manager and Training manager at Wendy's and Pizza Hut.
Chuck Doran
Owner of 13 Lee's Famous Recipes
In 2014, Chuck co-founded Far Hills Development which is currently operating 13 Lee's restaurants in the Dayton area. Before that, Chuck was the General Manager at Systemax and Protobox, both leading technology companies. Mr. Doran has spent the first 16 years of his career in the Arby's system, where he was the director of operations.

Carl-nank , Roy-baharav , Farhaan-mohideen , Chuck-doran , Bill-sparks , Google , Partner-at-far-hills-development , Intel-corporation , Wendy , Product-management-at-aepona-ltd , Hills-development , Century-television

How Lee's Famous Recipe overcame hiring crisis with Conversational AI

How Lee's Famous Recipe overcame hiring crisis with Conversational AI
fastcasual.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from fastcasual.com Daily Mail and Mail on Sunday newspapers.

Carl-nank , Roy-baharav , Farhaan-mohideen , Chuck-doran , Bill-sparks , Google , Partner-at-far-hills-development , Intel-corporation , Wendy , Product-management-at-aepona-ltd , Hills-development , Century-television

How Jack in the Box, Lee's Famous Recipe Chicken overcame hiring crisis with AI

How Jack in the Box, Lee's Famous Recipe Chicken overcame hiring crisis with AI
fastcasual.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from fastcasual.com Daily Mail and Mail on Sunday newspapers.

Carl-nank , Roy-baharav , Farhaan-mohideen , Chuck-doran , Bill-sparks , Google , Partner-at-far-hills-development , Intel-corporation , Wendy , Product-management-at-aepona-ltd , Hills-development , Century-television

How drive-thru technology is helping businesses improve customer service, reduce waiting times and personalise their marketing Costa UK Intel

Drive-thru technology is helping businesses improve customer service, reduce waiting times and personalise their marketing, as Costa UK has discovered
The UK might lag behind the US when it comes to the prevalence of drive-thrus in the hospitality space, but relatively recent entries into this area by coffee giants Costa and Starbucks in the UK as well as growing use of those operated by the likes of McDonald’s and KFC has meant that they are growing in importance.
The pandemic has played its part in this, with McDonald’s becoming reliant on its drive-thrus and click & collect during the third UK lockdown having closed its restaurants for customers even for takeaway.

Leicestershire , United-kingdom , Ghanshyam-ramparia , Acrelec-qtimer , Farhaan-mohideen , Starbucks , Mcdonald , Intel , Across-europe , Costa-united-kingdom , Coffee-lovers , Trends-amp-reports

What does the future of mobile order and pay look like for restaurants and pubs?

Order and pay technology will help revolutionise a post-pandemic restaurant sector.
At the end of 2019, if a customer wanted to order and pay for their food using their mobile phone the number of restaurants in which they could do this would have been relatively small. Fast forward to this year and, once lockdown is lifted, the number of places offering digital order and pay will be significantly bigger.
“Pre Covid that was an uphill struggle, a lot of hospitality businesses said they can see the benefits but that it will never work,” says Nick Popovici, CEO of Vita Mojo, which provides an omni channel digital order experience to the hospitality sector. “There were mental blocks against change. Then Covid came and it was adapt or die, and the ones that adapted did really well.”

Germany , Italy , United-kingdom , Italian , Nick-popovici , Greta-glaveckaite , Prask-sutton , Emma-deabill , Alison-vasey , Vita-mojo-nick-popovici , Vita-mojo , Farhaan-mohideen