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Acrelec, a manufacturer of customer experience software and hardware solutions, has teamed with XXII, a computer vision software publishing company, to provide restaurant brands with analytic solutions for drive-thrus. The platform leverages camera technology as the primary source of detection…
Drive-thru technology is helping businesses improve customer service, reduce waiting times and personalise their marketing, as Costa UK has discovered The UK might lag behind the US when it comes to the prevalence of drive-thrus in the hospitality space, but relatively recent entries into this area by coffee giants Costa and Starbucks in the UK as well as growing use of those operated by the likes of McDonald’s and KFC has meant that they are growing in importance. The pandemic has played its part in this, with McDonald’s becoming reliant on its drive-thrus and...