why couldn t they just bring out the air stairs and a bus and unload these people? that s the point. they could have terminal 4 at jfk has 14 passenger mover buses. they have 14 sets of portable stairs, and anywhere an emergency vehicle can go those buses can go, and they could have deplaned them. the problem is the port authority did not appear to be motivated to make that happen. so we know that no laws were broken here, but were promises broken in your opinion? promises were broken. i was on a tarmac delay task force for one year, and the port authority and all the other airports in the u.s. promised they would never allow the kinds of situations that happened to jetblue four years ago happen again. and here we are again. and do you blame the port authority or the airlines or the customs officials or who s at fault? i blame all of them, but ultimately i blame the department of transportation for not including international flights in the rule. i think they got snookerr
contingency plans for long on ground delays. clearly both failed this weekend. you heard the family say that some people, including themselves, had asked to get off the plane. they had been promised a shuttle would be coming at the seventh hour of their wait. what can they do in a case like that to get off the airplane? why couldn t they just bring out the air stairs and a bus and unload these people? that s the point. they could have terminal 4 at jfk has 14 passenger mover buses. they have 14 sets of portable stairs, and anywhere an emergency vehicle can go those buses can go, and they could have deplaned them. the problem is the port authority did not appear to be motivated to make that happen. so we know that no laws were broken here, but were promises broken in your opinion? promises were broken. i was on a tarmac delay task force for one year, and the port authority and all the other airports in the u.s. promised they would never allow the kinds of situations that happe
and how to stop it from happening again with executive director of flyersrights.org. kate, a passenger bill of rights was passed in april that lays out very specific rules that need to be followed in delays on the tarmac, including food and water after two hours, air-conditioning needs to be on, toilets need to be serviced but this was an international flight. so is all of that out of window here? it s all out the window. we tried but failed to get international flights included in the rule. we also tried but failed to get airports to have mandatory contingency plans for long on ground delays. clearly both failed this weekend. you heard the family say that some people, including themselves, had asked to get off the plane. they had been promised a shuttle would be coming at the seventh hour of their wait. what can they do in a case like that to get off the airplane? why couldn t they just bring out the air stairs and a bus and unload these people? that s the point. they could have
we tried but failed to get international flights included in the rule. we also tried but failed to get airports to have mandatory contingency plans for long on ground delays. clearly both failed this weekend. you heard the family say that some people, including themselves, had asked to get off the plane. they had been promised a shuttle would be coming at the seventh hour of their wait. what can they do in a case like that to get off the airplane? why couldn t they just bring out the air stairs and a bus and unload these people? that s the point. they could have terminal 4 at jfk has 14 passenger mover buses. they have 14 sets of portable stairs, and anywhere an emergency vehicle can go those buses can go, and they could have deplaned them. the problem is the port authority did not appear to be motivated to make that happen. so we know that no laws were broken here, but were promises broken in your opinion? promises were broken. i was on a tarmac delay task force for one year
using the air stairs. some passengers have been sharing their harrowing stories on social media. marty martin as live on facebook. you see him wearing an oxygen mask. engine exploded in the air and blue open window 3 feet away from me. imagine that. he says the explosion injured a female sitting in the seat next to the window. the plane departed from laguardia, tracking data shows it was heading west over abruptly turning toward philadelphia. dana comeau new look at these pictures, you have to wonder how incredible and how many heroes were on board that plane, not just the pilots to land with one engine, but the crewmembers and passengers on board that tried to save this woman. sadly, she later died at the hospital. dana: is a confirmed it was the same woman? we do believe it is the same woman but we don t know exactly