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January 20, 2023
Kia UK amplified the voice of its customers and ramped-up online engagement as part of a focus on brand reputation that delivered a 14-fold increase in engagement for its retailers.
April 21, 2022
Fake reviews could be made illegal under new rules handed to the Competition and Markets Authority (CMA) by the UK Government.
October 22, 2021
Online reviews should be embraced by car retail businesses to “create a narrative of good customer service”, AM’s latest ‘General Managers Guide to…’ webinar heard.
October 18, 2021
Snows Motor Group emerged from Reputation’s 2021 Auto Report to secure top place in the rankings of UK car retailers by online reputation – with Hyundai the leading car manufacturer.
October 15, 2021
Reputation is proving “the difference between success and failure” for car retailers navigating a period rocked by vehicle supply shortages in a market buoyed by strong consumer demand.