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US Banks Use Artificial Intelligence to Watch Workers, Public

US Banks Use Artificial Intelligence to Watch Workers, Public May 02, 2021 A camera is seen on the exterior of a Chase Bank branch in New York City U.S., April 7, 2021. REUTERS/Brendan McDermid/File Photo Share share The URL has been copied to your clipboard 0:00 0:07:48 0:00 surveillance software and computer vision to watch people using their services. Computer vision is a part of artificial intelligence that uses computers to understand the world we see. A Reuters news agency investigation ...
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'Know your customer' indeed! Banks deploy AI systems to monitor customers and employees alike -- Society's Child -- Sott.net

© Reuters/Brendan McDermott Surveillance camera New York City Chase Bank branch A number of US banks have unleashed AI-powered cameras capable of both facial recognition and general behavioral pattern analysis, hinting at a wider rollout in retail stores and elsewhere - and a big drop in customer trust. Speaking to Reuters earlier this week, City Nationals chief information security officer Bobby Dominguez tried to put a positive spin on the dystopian step forward when interviewed by Reuters ...
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Source: sott.net

Top US Banks Deploy AI Surveillance To Monitor Customers, Workers

by Tyler Durden Friday, Apr 23, 2021 - 12:30 PM Several US banks have employed AI surveillance systems as a big-brother-type instrument to analyze customer preferences, monitor workers, and even detect nefarious activities near/at ATMs, according to a dozen banking and technology sources who spoke with Reuters.  Sources said City National Bank of Florida, JPMorgan Chase & Co, and Wells Fargo & Co are conducting trials of AI surveillance systems which offers a rare view into what could soon b...
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US banks deploy AI to monitor customers, workers

Amid tech backlash. Several US banks have started deploying camera software that can analyse customer preferences, monitor workers and spot people sleeping near ATMs, even as they remain wary about possible backlash over increased surveillance, more than a dozen banking and technology sources told Reuters. Previously unreported trials at City National Bank of Florida and JPMorgan Chase & Co as well as earlier rollouts at banks such as Wells Fargo & Co offer a rare view into the potential US fi...
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U.S. banks deploy AI to monitor customers, workers amid tech backlash

9 Min Read (Reuters) - Several U.S. banks have started deploying camera software that can analyze customer preferences, monitor workers and spot people sleeping near ATMs, even as they remain wary about possible backlash over increased surveillance, more than a dozen banking and technology sources told Reuters. FILE PHOTO: Cameras are seen on the exterior of a Chase Bank branch in New York City U.S., April 7, 2021. REUTERS/Brendan McDermid/File Photo Previously unreported trials at City Nation...
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U.S. banks deploy AI to monitor customers, workers amid tech backlash

TechnologyU.S. banks deploy AI to monitor customers, workers amid tech backlash Paresh DaveJeffrey Dastin 1/3 Cameras are seen on the exterior of a Chase Bank branch in New York City U.S., April 7, 2021. REUTERS/Brendan McDermid/File Photo Read More Several U.S. banks have started deploying camera software that can analyze customer preferences, monitor workers and spot people sleeping near ATMs, even as they remain wary about possible backlash over increased surveillance, more than a dozen ban...
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US banks are using AI to watch customers and employees

JPMorgan Chase is testing the technology at Chase Bank branches in Ohio, according to Reuters. Meanwhile, City National plans to start facial recognition trials to ID customers at teller machines and employees at bank branches.  Chase developed its AI camera system using components from Google, IBM Watson and Amazon Web Services. Its cameras aim to monitor banking transaction times, how many customers leave because of long lines, and what activities occupy workers. Some banks use video-analyti...
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