Computer Reservation System News Today

right now. ♪ first, my personal apology on behalf of myself and everyone at southwest for all of this. second, a pledge to do everything we can and to work day and night to repair our relationship with you and offer some new resources that we have to get you the fastest information and fastest service possible. >> it is the top of the hour, 8:00eem eastern. were glad youre with us. it is december 29th. welcome to cnn this morning. >> i think everyone wants an apology. im confused b...

These airlines won't charge you extra for sitting with your kid.

Were finning to work to make this up to you and youll hear more about that soon. >> for a perspective on this is joining us now is elaine chao, the former labor secretary under george w. bush. good morning and thank you for joining us on this. i wonder how southwest could make this right? >> it is going to take them a very long time. what a nightmare. what a mess. they would wish that this would have never ha have happened. and we have passengers now who had their holidays ruin and still strande...

The U.S. Department of Transportation (DOT) recently issued a Notice of Proposed Rulemaking (NPRM), titled Airline Ticket Refunds and Consumer Protections. The NPRM, which applies to...

Today, the U.S. Department of Transportation (Department) announced a proposed rule for public comment, which if adopted, would significantly strength...

USDOT has a proposed rule out for public comment that it says would strengthen protections for consumers seeking refunds for airline tickets.

The proposal would formally define what a “significant delay” is, and require airlines to compensate passengers for them. 

Of american airlines after a merger almost two years in the works was finalized today. bryan llenas is keeping an eye on things from laguardia airport here in new york city. do you know if they served those final passengers champagne, bryan? >> reporter: hi, arthel. so far, so good here. no complaints from those passengers at la guardia airport. really around the country, there havent been major glitches or delays because of this big merger. today the official day that american airlines becomes ...