Page 4 - Connected Customer News Today

/PRNewswire/ -- Treasure Data™, an award-winning enterprise customer data platform (CDP), today introduced a new strategic vision and product positioning,...

Umbraco 12 release brings headless CMS capability with a content delivery API, support for .net7, omnichannel support and entity framework support...

The customer of today has a number of concerns. Trust, values, and integrity issues are of the utmost significance in a world that is always evolving. But how does this affect the way they interact with your company? Salesforce’s State of the Connected Customer report reveals what makes 650 South African respondents tick. So, let’s […]

When the pandemic struck, many retailers quickly pivoted from brick-and-mortar to online sales. With this quick shift to digital came the increased opportunity for online marketing - specifically through social media, says an industry expert.

Trust and personalised services are the prevailing trends among Thai customers in the fast-changing digital world, according to a study by Salesforce, a global customer relationship management service provider.

In PR, it doesnt matter how good your strategy is and how well these documents are drafted - we are judged on output...

Account takeovers can cost both companies and customers money. How can companies verify user identities without causing CX pain points?

Today’s brands can use journey orchestration engines (JOE) to deliver hyper-personalized experiences that go above and beyond expectations.

Utility industry news and analysis for energy professionals.

IBM has come up with a toolkit that will provide an AI ix to advertising bias, leading to more inclusive campaigns.