Connected Shoppers News Today

What's ahead for the Connected Shopper?

This week - don't cancel the holidays just yet - retailers press on. But will supply chains hold? A customer success debate froths up, and spills to other blogs. UK's test and trace gets a rough review, and, you guessed it, Facebook's Meta antics take over the whiffs section.

The Holiday season is underway, a critical time of year for retailers, but what lies beyond in 2022? Salesforce's Rob Garf has some thoughts.