Customer Complaint Resolution News Today

Arrangements have been concluded by the management of the Jos Electricity Distribution (JED) Plc to deploy drones and Closed-Circuit Television (CCTV)

Fixed line standards under review Article by April 24, 2021 Telecommunications company Cable & Wireless (Barbados) Ltd., the company that operates here as Flow, could be in line for new standards. The Fair Trading Commission (FTC) announced on Friday that it was in the process of reviewing the Standards of Service 2018-2020 for the company to determine whether the current standards were still applicable or new ones were needed. The Standards of Service framework sets out the...

Article by Social Share The Fair Trading Commission (FTC) is seeking public input on its review of the Standards of Service 2018-2020 for Cable & Wireless (Barbados) Ltd (C&W, trading as Flow). The Standards of Service framework sets out the minimum level of service that should be received by customers of Flow’s landline service. In a statement today, the FTC said it has outlined a number of proposed changes to the standards in its consultation paper and members of the public are encour...