Page 65 - Cx News Today

Global Exchange Groups advanced in December to conclude a year dominated by uncertainty, volatility and the impact of the second year of the global coronavirus pandemic.


Puts savings into digital transformation.

Predictive analytics can detect and quantify emotional reactions in the human voice which can be used to predict customer churn, forecast sales and more.

セイコーソリューションズ、顧客との双方向コミュニケーションでCX（顧客体験）と EX（従業員体験）の改革を同時に実現する「Eltropy」の取り扱いを開始

Customer experience professionals share their lessons learned during the pandemic and what to focus on in 2022.

Automobile-components makers and copper miners could benefit from growth in electric vehicles in the year ahead, says investor Nancy Tengler.

Automobile-components makers and copper miners could benefit from growth in electric vehicles in the year ahead, says investor Nancy Tengler.

Automobile-components makers and copper miners could benefit from growth in electric vehicles in the year ahead, says investor Nancy Tengler.

Among other precious metals spot silver was up 0 1 at 22 37 an ounce while platinum shed 0 2 to 928 23

Digging into the top digital customer experience articles on CMSWire from the past year.