Digital Touchpoints News Today

The company said it has enabled its digital touchpoints such as WhatsApp and the mobile app providing convenience to claimants to lodge and track claims. Also, the company provides home pick-up of claim documents.

Buyers are taking over a week longer to research their next purchase due to low confidence and extra time needed to research EVs, according to research.

Printing News is now part of WhatTheyThink. PrintingNews.com has been archived to preserve all the news, magazine features and other content published on the site.

Businesses struggle to deliver a unified customer experience across touchpoints, but better product data management can help deliver better user experiences.

We cover what a CDP is, what it isn't, to help understand how these marketing managed platforms can help create a unified customer experience

Customers often prefer to find solutions to their problems themselves rather than having to speak with a customer service agent.

When sustainability becomes part of a brand’s culture, it becomes a point of differentiation, a core value, and it has a large impact on customer perception.