Page 10 - Genesys Cloud News Today

Global digital ecosystem enabler partners with cloud-based customer experience orchestration to further transform customer engagement across platforms ranging from social to mobile.

Customer relationship management talks through the technology transformation of the mutual bank's contact centre and how he balanced customer and employee needs to build better CX results

Tata Communications , a global digital ecosystem enabler, today enhances its InstaCC™ platform with digital features to transform customer engagement of enterprises.

/PRNewswire/ -- Tata Communications, a global digital ecosystem enabler, today enhances its InstaCC™ platform with digital features to transform customer...

Promoted | Learn how how Genesys and Pivotal Data helped First Group Management, a specialist hospitality management company, reimagine its contact centre.

/PRNewswire/ -- The market analysis report titled Cloud-based Contact Center Market by Component and Geography - Forecast and Analysis 2022-2026 has been added...

/PRNewswire/ -- Genesys®, a leader in cloud customer experience orchestration, today published the Genesys 2021 Sustainability Report, detailing the companys...

/PRNewswire/ -- Genesys®, a global cloud leader in customer experience orchestration, has been named a leader in "The Forrester Wave™: Journey Orchestration...

NovelVoxs Smart CTI connectors are now available with omnichannel capabilities for Genesys Cloud CC, extending the voice integration support to Email and Chat.

Get latest articles and stories on Business at LatestLY. Chennai (Tamil Nadu) [India]/ Uniphore, the leader in Conversational Automation, today announced that Uniphore U-Assist In-Call and U-Assist Aftercall are now available as premium applications on Genesys AppFoundry®--the industrys largest dedicated marketplace focused on customer experience solutions. Business News | Uniphore Solutions Now Available as Genesys Premium AppFoundry Application.