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January 25, 2024
/PRNewswire/ -- MetTel, a leader in digital transformation and communications, and Mission Critical Solutions (MCS), a federally-focused systems integrator,...
November 28, 2023
The Persian Gulf's March to the Cloud Presents Global Opportunities
November 27, 2023
Contact Centers and their IT teams can uncover new insights hidden in their technical, operations, and experience data and take recommended actions to improve performance.
November 24, 2023
IT service provider announces partnership with leading Irish telco and technology firm to transform customer service, replacing legacy call centre systems with an API-first experience orchestration platform.
November 23, 2023
Get latest articles and stories on Business at LatestLY. Mold (Wales) [UK], November 23: QPC, a leading provider of customer contact optimisation solutions, today announced the availability of Tracxion Drive, our advanced WFM/WEM Data Adapter for Genesys Cloud CX®, on the Genesys AppFoundry™, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences. Business News | QPC Announces Tracxion Drive, Enhanced WFM...
November 22, 2023
/PRNewswire/ -- QPC, a leading provider of customer contact optimisation solutions, today announced the availability of Tracxion Drive, our advanced WFM/WEM...
November 22, 2023
Tonik, the first neobank in the Philippines, has partnered with Genesys , a global cloud leader in AI-powered experience orchestration, to p...
October 26, 2023
Learn how Security Bank avoided offering a disjointed customer experience after its digital transformation with Genesys Cloud CX.
October 24, 2023
Moro Hub, a subsidiary of Digital Dewa, has teamed
October 24, 2023
Moro Hub, a subsidiary of Digital Dewa, has teamed up with Genesys, a global cloud leader in AI-powered experience to transform customer engagement and contact centre operations.