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June 28, 2022
New figures from The Institute of Customer Service revealed 44 of frontline service staff have experienced hostility from customers in the past six…
June 28, 2022
Reluctant to raise prices, refusing to sacrifice profits, travel companies, retailers and restaurateurs are cutting corners wherever they can, usually without telling their customers. Is poor quality the new normal?
June 28, 2022
New figures from The Institute of Customer Service revealed 44 of frontline service staff have experienced hostility from customers in the past six…
June 28, 2022
New figures from The Institute of Customer Service revealed 44 of frontline service staff have experienced hostility from customers in the past six…
June 28, 2022
Law that seeks to protect frontline workers including police officers and health workers from violence takes effect in England and Wales.
June 27, 2022
A quarter of staff who have faced increased hostility said they believe the rise is partly due to the sharp increase in the cost of living.
June 27, 2022
A quarter of staff who have faced increased hostility said they believe the rise is partly due to the sharp increase in the cost of living.
June 27, 2022
A quarter of staff who have faced increased hostility said they believe the rise is partly due to the sharp increase in the cost of living.
June 27, 2022
A quarter of staff who have faced increased hostility said they believe the rise is partly due to the sharp increase in the cost of living.
May 21, 2022
Do you relish scanning your own groceries or are you missing the human cashiers?