The hospitality industry stands at a pivotal moment, defined by rapid technological advancements and evolving market dynamics. The age-old practices of labor management, once the cornerstone of hotel operations, now fall short in meeting the demands of a fast-paced world. This calls for a paradigm shift: from perceiving labor as a mere expense to be minimized, to recognizing it as a key strategic asset capable of elevating the guest experience and boosting hotel profitability.
The hospitality industry stands at a pivotal moment, defined by rapid technological advancements and evolving market dynamics. The age-old practices of labor management, once the cornerstone of hotel operations, now fall short in meeting the demands of a fast-paced world. This calls for a paradigm shift: from perceiving labor as a mere expense to be minimized, to recognizing it as a key strategic asset capable of elevating the guest experience and boosting hotel profitability.
Hospitality continues to be challenged to respond to rising costs in new and creative ways–from how hotels are run to the packages and length of stay guests are booking.
DALLAS, TX – Sept. 6, 2023 – Unifocus, the leading provider of workforce management systems to the hotel and hospitality industry, published a proprietary study offering insights into the hotel industry’s ongoing labor shortage and how operators can adapt to achieve and maintain efficiency and profitability. “The Hotelier’s Definitive Guide to Success Amid Staffing Shortages” provides new ways to control costs, optimize staffing efficiency, and reduce turnover to create a sustainable, predictable operations ecosystem.
INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today an updated partnership with Unifocus, the global leader in hospitality operations software. Following recent revisions to Unifocus’s technology, the INTELITY integration is all new. Built on INTELITY’s R5 platform to take advantage of its industry leading capabilities, the latest integration includes richer synchronization of guest request details between INTELITY and Unifocus.