Optus Help News Today

Optus has revealed the cause behind the network's major outage in early November.

A tech expert has taken Optus CEO Kelly Bayer Rosmarin to task over the telcos "unprecedented" nationwide outage and the subsequent compensation it will provide to millions of disgruntled customers who are seeking compensation.

The Federal Government will launch an investigation into the Optus outage, and said customers will likely expect compensation.

Optus customers have slammed Optus for what theyve labelled a token gesture after a nationwide blackout left users without phone or internet access for more than 12 hours.on Wednesday.

Optus has confirmed services are returning to normal for some of its customers following an eight-hour-long outage that caused havoc across the country.

Optus has been hit by a nationwide outage, with its mobile phone and internet services down for millions of Australian customers and businesses.

Australians are being told to prepare for a day without internet, with some tech experts predicting the Optus outage may not be restored until later this afternoon. Millions of customers have been affected, including Melbourne’s train network which was shutdown for an hour. #BREAKING: Optus is currently down across the country. #9News pic.twitter.com/PgkOVAuO61 — 9News […]

Optus mobile and internet services are gradually being restored after a nationwide outage left millions of Australians disconnected for close to nine hours.

ANALYSIS Optus customers in Australia woke up this morning to find they were unable to get their social media fix, and they weren’t happy. Around 4am AEDT...

Optus has been slammed after it disabled comments and failed to provide regular updates to its customers impacted by the telecommunication companys mass outage.