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When Explainable AI Meets Enterprise Search

PHOTO: lzf Linda C. Smith, then a doctoral student at Syracuse Universitys School of Information Studies, published a landmark paper in 1976 on the role of AI in information retrieval. Forty years later, her thesis came to fruition. Over the last few years, software vendors have positioned AI as the solution to every known enterprise search problems. Yet surveys carried out from 2016 to 2020 (and indeed way back to 2007) all indicate that search is not in any way a solved problem and indeed, ...
Michael Hilb Lindac Smith Syracuse University School Of Information Syracuse University Information Studies What Is Explainable

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Managing Black Box Enterprise Search

PHOTO: Serge Aubert We all like receiving a personalized service, whether it is being recognized by the Maitre dรขย€ย™ at our favorite restaurant or having a range of books offered to us by Amazon when we are looking for a specific title. Sometimes we may wonder just how these personalization algorithms work. I was just looking for a book on Notre Dame Cathedral in Paris and among the books I was offered was one on the history of Britain from 1945-1951 and one on the history of the Habsburg fa...
France General United Kingdom Serge Aubert Ai Ethics Lab See The United Kingdom Institute For Ethical Law Forum

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