The Future of the CX Profession: What to Expect
While automation ramps up in the marketing industry, CX professionals don't have to fret. Learn more about the future outlook of the CX profession.
Source: cmswire.com
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Dealing With AI Biases, Part One
It’s only a matter of time until AI applications will become more prevalent in high-stake industries. So AI bias deserves closer examination.
Source: cmswire.com
3 Ways AI-Based Marketing Is Improving Customer Retention
This article will look at the ways that AI-based marketing can improve the customer experience while increasing customer retention.
Ouriel Lemmel Baidhurya Mani Chelsea Cohen Based Personalization Is Improving Where Data Machine Learning Can Predict Consumer
Source: cmswire.com
How AI Is Helping to Better Protect Customer Data and Privacy
This article will look at the ways that AI is being used to help protect customer privacy.
Source: cmswire.com
How Can Marketers Prepare for Google MUM?
Google announced the latest search engine upgrade — MUM — in May. With the first rollouts expected in coming weeks, where should marketers be focusing?
Multitask Uniform Model Brief Explanation What You Need Know About Google Top Stories Why Explainable
Source: cmswire.com
Why Enterprise Artificial Intelligence Needs Humans in the Loop
In the wake of the Pegasus Spyware controversy there were calls from many quarters for deeper control of AI by humans. Is it necessary?
Source: cmswire.com