2. Make decisions amidst uncertainty “We are in the fourth industrial revolution, a time marked by the interconnection of physical, biological and digital worlds. As these worlds integrate, intelligent ecosystems form and give rise to ‘big bang disruptions,’ thus transforming entire systems, creating and destroying entire product lines, markets and ecosystems overnight,” said Jenai Marinkovic, vChief Technology and Security Officer with Tiro Security, and a member of the ISACA Emerging Trends Working Group. “In the near-normal where disruptions such as the pandemic accelerated the adoption of diverse emergent technologies, predicated by rapid changes in business strategies, the managers of tomorrow need to become more comfortable with decision making in conditions of extreme uncertainty. IT managers who become ‘design thinkers’ are able to leverage design concepts such as empathy, ideation, and prototyping to identify and employ the alternative ideas and solutions necessary to navigate this rapidly changing world,” she said.