7 On Your Side: Dos and don'ts of making a COVID vaccine appointment WABC Share: "Three phones, two cells, a landline, and two iPads," Jeanine Wallace said. The Wallaces were using five different devices manned by a small army of tech, kids, neighbors, and friends. "Hang up, redial, hang up, redial," Craig Wallace said. The Wallaces were willing to go the distance. "On the iPad, it would be refresh, refresh, refresh," they said. It took 11 and a half hours of work to secure their vaccines, for now. "I think it's only a matter of time," they said. "There's a very good chance we are going to get canceled!"