4:59 For almost a year, Susie Scott hasn't been able to volunteer or see her children without a mask for longer than five minutes. "That human touch is, I don't care who you are, everybody needs that," said Scott. Scott, a resident of Albany County, is over 70 and has an underlying health problem that puts her at high risk for serious illness if she were to contract COVID-19. Since December, when it was announced vaccines were going to be made available, she has eagerly been waiting for her turn. "We're obviously almost a month beyond the first of the year. And I've essentially had reached out on several fronts to try to find out the status in Albany County," said Scott. "And got a variety of reasons and situations explained to me as to why it was not available here."