Updated on January 28, 2021 at 12:37 pm NBC Universal, Inc. Lawmakers, experts and residents continued to criticize Massachusetts' vaccination rollout, Thursday, calling on the Baker administration to fix what they call a cumbersome and confusing sign-up process. On Thursday, state Sen. Eric Lesser filed legislation that would direct the Massachusetts Department of Public Health to immediately create a one-stop online sign-up for vaccinations accessible from desktop computer as well as mobile devices; as well as a phone hotline immediately be established in multiple languages. “The Phase 2 vaccine rollout is creating mass confusion and anxiety for our eligible senior population," Lesser said. "The system is cumbersome, contradictory, and asks residents over 75 to navigate a haze of web links, locations, and instructions, each with different criteria and scheduling systems."