Action News Troubleshooters: Be wary of home warranty plans WPVI Share: PHILADELPHIA (WPVI) -- Home warranties are supposed to provide some protection if your refrigerator breaks, or your air conditioning does not cool your home or your heater goes. But several homeowners said when those kinds of things happened, their warranty companies did not live up to their expectations. Action News spoke with three consumers who had home warranties that they thought would help them cover some issues. "The icemaker (is) leaking water and the ice (is) freezing up," said Maureen Owens of Ocean City, New Jersey. "My air conditioner broke on August 9," said Stephanie Nuyannes of Brookhaven, Pennsylvania.