AI, Talent Shortage Pose Threats to Philippine Call Centers : vimarsana.com

AI, Talent Shortage Pose Threats to Philippine Call Centers

(Bloomberg) -- The Philippines is racing to defend its share of the nearly $300 billion global business process outsourcing market as it battles deteriorating talent, rising competition and rapidly evolving artificial intelligence.Most Read from BloombergMusk Says He May Need Surgery, Will Get MRI on Back and NeckTexas Power Prices to Surge 800% on Sunday Amid Searing HeatUkraine Black Sea Drone Attacks Signal Rapidly Expanding WarHSBC Executive Slams ‘Weak’ UK for Backing US Against ChinaNetany

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