Joseph Heaney is the president of Lotus Biosecurity, which he started last June. He believes footwear sanitizers, cleaning robots, and touchless features will be the new normal. Biosecurity can save companies money, he argues. Here's his story, as told to Perri Ormont Blumberg. I'm an air-quality expert who founded Lotus Biosecurity last June to address the needs of businesses affected by the pandemic and help them reopen safely. We're based in New York City and primarily service the greater NY metro area. Previously, I worked for the HVAC manufacturer Trane for over five years, primarily working with consulting engineers designing HVAC systems for hospitals and other healthcare facilities. I'm also a WELL AP (Accredited Professional) who helps businesses and buildings earn the WELL Health-Safety seal, which indicates that evidence-based measures have been adopted and third-party verified to improve indoor air and indoor environment quality.