Brett Bundale July 06, 2021 - 9:00 PM When James Charles-Roberts booked a vehicle back in May, he and his family were looking forward to a two-week holiday in Southern California. After several attempts to visit Disneyland were thwarted by the COVID-19 pandemic, the November vacation would be a chance for the Victoria, B.C., family to use their theme park tickets before they expire. However, when Charles-Roberts called in June to move his reservation for a seven passenger Ford Explorer by a day, the cost of the car rental nearly tripled. “I booked the vehicle for $480 and when I called to make a change the price was $1,286,” he said in an interview. “It was just a minor change so we decided to keep our first reservation.”