City of Kyle upgrades utility bill paying system By FOX 7 Austin Digital Team Published KYLE, Texas - The City of Kyle is upgrading its utility bill paying system to allow customers more on-demand access to billing statements and usage. The city says that customers' credit card information will not be transferred automatically due to security standards, so customers currently set up for autopay will need to register for an account and update with credit card information no later than May 12 to avoid a lapse in payment. Customers wanting to pay online, and access statements and usage information will also need to register for an account with the upgraded system. Customers that pay utility bills in person, by mail, or the drive-thru will not be affected by the billing system upgrade.