CLOSING ENTRY: Bridging the gap Why technological innovations are important for average workers By: Dr. Dale Caldwell May 3, 2021 12:01 am Wall Street analysts spend considerable time attempting to identify the next technological innovation that will transform entertainment, social media, transportation or communication. The media is filled with interesting stories about the next Google, Netflix, Facebook, Uber, Tesla or Apple. Unfortunately, there is less excitement and focus on extraordinary innovations that are transforming the way everyday people work. Every now and then, as the director of the FDU Rothman Institute of Innovation and Entrepreneurship, I come across an innovation that promises to transform the way people work. I recently discovered a dynamic company, 4insite, that is revolutionizing the way companies train, inspire, engage and support the frontline workers in the custodial and service industries.