Colorado woman claims her family was kicked off flight due to son's disability, demands apology Caroline Scott and last updated 2021-05-06 13:39:58-04 NORTHGLENN, Colo. â A Colorado woman is demanding an apology from Southwest Airlines after she claims her family was removed from a flight because of her son's disability. Three-year-old Orion Scott and his family just got back home from a Florida vacation. At his age, he likely won't remember it, but his mother sure will. "As his mother, I havenât felt so many emotions like that in a really long time, because that was devastating to see my son and my family treated that way," Caroline Scott said of their treatment on a Southwest Airlines flight.