Conversations and gamification – CII Global Summit showcases business communication for knowledge work In this article on CII’s Knowledge Summit, we share author insights on organisational learning via games and sensemaking conversations. 0 claps Share on Storytelling, conversations, and gamification have emerged as effective ways of promoting organisational behaviours like knowledge sharing. Along with process and technology approaches, they strengthen organisational learning capacities, as discussed in the upcoming CII Global Knowledge Summit. As media partner for the Global Knowledge Summit, see YourStory’s coverage of the editions from 2021,2020, and 2019, and sessions takeaways from the Bangalore K-Community meetups. An expert in conversational leadership and techniques like Knowledge Cafes,