Conviva Works With ServiceNow to Provide Next Generation Customer Service for Streaming Customers Conviva streaming insights and ServiceNow industry solutions together enable media, entertainment and telecom companies to deliver proactive customer care for OTT streaming services Conviva, the intelligence cloud for streaming media, today announced that its streaming insights data will be integrated with ServiceNow telecom and media industry solutions. This new integration will enable streaming providers to offer more reliable streaming services and personalized customer care experiences to drive user acquisition, reduce operational costs and increase customer lifetime value. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210415005156/en/