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John Battelle's Search Blog Behind the Banner, A Visualization of the Adtech Ecosystem

I'm very proud to announce "Behind the Banner", a visualization I've been producing with Jer Thorp and his team from The Office for Creative Research, underwritten by Adobe as part of the upcoming CM Summit next week. You can read more about it in this release, but the real story of this project starts with…

Brian-okelley , Ann-lewnes , Terry-kawaja , Ned-brody , Walter-knapp , Office-for-creative-research , Jer-thorp , Creative-research , Jared-cook , Bill-demas , Briano-kelley ,

Study finds streaming still on the uptick - Content Marketing

Study finds streaming still on the uptick
Streamers gonna stream. That is a key takeaway from new Conviva data which finds streaming content continues to gain steam with consumers around the globe. Their Q1 State of Streaming report finds that international streaming took huge leaps forward, with YoY growth rates topping 200% for South America and 122% for European countries during the first quarter of the year. Meanwhile, ad impressions were up 13%.
From connected TVs to independent streaming devices like Apple TV and Roku, consumers continue to increase their use of streaming for entertainment and news purposes. According to Conviva's Q1 2021 State of Streaming Report televisions continue to hold a 73% share of streaming devices; Roku captures about 30% of the share of streaming time from connected TVs.

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Streaming Spiked in Q1 - WORLD SCREEN

WORLD SCREEN
Streaming Spiked in Q1
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About Mansha Daswani
Mansha Daswani is the editor and associate publisher of World Screen. She can be reached on mdaswani@worldscreen.com.
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World Screen Newsflash is the leading source of daily news for the international media industry, covering all segments of the business, including new show announcements, sales deals, co-productions, research reports and personnel appointments.
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World Screen Weekly
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About World Screen
World Screen is the leading source of information for the international media business. In print and online it offers news and analysis on trends in the media industry across the globe, as well as insightful, exclusive interviews with leading executives. Read more here.

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De nouvelles données de Conviva révèlent une augmentation mondiale du streaming au cours du premier trimestre 2021, avec une ruée des spectateurs sur les grands écrans

De nouvelles données de Conviva révèlent une augmentation mondiale du streaming au cours du premier trimestre 2021, avec une ruée des spectateurs sur les grands écrans
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ServiceNow, Conviva collaborate for streaming customer service

| 16 April 2021
Intelligence cloud for streaming media firm Conviva has announced that its streaming insights data will be integrated with ServiceNow telecom and media industry solutions to enable media, entertainment and telecom companies to deliver proactive customer care for OTT streaming services.
Diagnosing incidents faster and more accurately is critical and providing a more informed and proactive customer care experience when service issues arise has become a key area for streaming providers to differentiate themselves. Conviva’s integration with ServiceNow is designed to deliver the data and insights for providers to meet these needs and deliver great customer service. The enhanced customer experience while reducing average issue resolution times and churn is seen a win-win for streaming providers and their customers.

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Conviva collabore avec ServiceNow pour fournir un service client de nouvelle génération aux clients de streaming

Conviva collabore avec ServiceNow pour fournir un service client de nouvelle génération aux clients de streaming
itespresso.fr - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from itespresso.fr Daily Mail and Mail on Sunday newspapers.

Switzerland , Swiss , Juan-rojo , Conviva , Servicenow-provide-next-generation-customer-service , Conviva-team , Servicenow-also , Conviva-servicenow-brings , Bill-demas , The-field , Added-chris , Streaming-ott

Conviva Works With ServiceNow to Provide Next Generation Customer Service for Streaming Customers

Conviva Works With ServiceNow to Provide Next Generation Customer Service for Streaming Customers
Conviva streaming insights and ServiceNow industry solutions together enable media, entertainment and telecom companies to deliver proactive customer care for OTT streaming services
Conviva, the intelligence cloud for streaming media, today announced that its streaming insights data will be integrated with ServiceNow telecom and media industry solutions. This new integration will enable streaming providers to offer more reliable streaming services and personalized customer care experiences to drive user acquisition, reduce operational costs and increase customer lifetime value.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210415005156/en/

Juan-rojo , Paula-winkel , Chris-bauschka , Servicenow-provide-next-generation-customer-service , Disney , Global-telecommunications , Conviva-team , Business-wire , Incident-management , Bill-demas , Streaming-experience , Customer-care-challenges

Conviva arbeitet zusammen mit ServiceNow zusammen am Kundenservice der nächsten Generation für Streaming-Kunden

Conviva arbeitet zusammen mit ServiceNow zusammen am Kundenservice der nächsten Generation für Streaming-Kunden
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