Dawn Kotva Promoted to MTM's Chief Operating Officer, Healthcare News provided by Share this article Share this article LAKE SAINT LOUIS, Mo., April 19, 2021 /PRNewswire/ -- With a focus on providing a best-in-class customer and client experience, MTM has appointed Dawn Kotva, formerly Vice President of Corporate Operations, as its new Chief Operating Officer, Healthcare. Dawn joined MTM in 2019. Since then, she has directed all areas of MTM's transportation and logistics operations, ensuring top-level performance from a multi-modal network of transportation providers. In her new role, she will guide MTM's overall operational direction as it deploys technology-enabled features that leverage AI to predict transportation resource capacity, adjust resources to ensure on-time performance, and match members to the appropriate mode and driver.