if you _ ticket at the same price point, so if you just — ticket at the same price point, so if you just didn't happen to be able to truy— if you just didn't happen to be able to truy a _ if you just didn't happen to be able to buy a ticket there and then, than that ticket— to buy a ticket there and then, than that ticket from two years ago that cost you _ that ticket from two years ago that cost you 50 euros can all of a sudden — cost you 50 euros can all of a sudden cause you 100 125—180 euros. so it's— sudden cause you 100 125—180 euros. so it's almost like a lack of respect, _ so it's almost like a lack of respect, assuming that we are able to do— respect, assuming that we are able to do that _ respect, assuming that we are able to do that with no... it's quite poor, — to do that with no... it's quite poor. really— to do that with no... it's quite poor, really stop what he's understandably frustrated, laura. what _ understandably frustrated, laura. what have — understandably frustrated, laura. what have your way for us at about this? _ what have your way for us at about this? ., what have your way for us at about this?- these _ what have your way for us at about this?- these fans - what have your way for us at about this?- these fans that - this? -- uefa? these fans that received this _ this? -- uefa? these fans that received this e-mail _ this? -- uefa? these fans that received this e-mail should - this? -- uefa? these fans that i received this e-mail should have received this e—mail should have received this e—mail should have received an exclusive code to give them access to the ticket site. instead, anyone could have access to the ticket site at that time, so although it was only those who had had their tickets cancelled and refunded that received that e—mail,