normally you'd be at the workstation but you're going to hold this for us right now. >> we're going to measure the clearance here and install the reinforcement bar right in behind this stopper. >> reporter: and what's important about what that's going to do? >> it's going to reduce the friction inside the pedal. >> reporter: so this is where the pedal is, everyone would recognize this. as the foot goes down, will the customer notice any difference? >> the customer won't feel any difference. >> reporter: and what will the driver -- this is going to prevent it from -- you don't want friction because why? >> the friction, excessive friction caused the sticking problem. >> reporter: and that's what caused some of the problems. >> that's what we're going to eliminate with the bar we'll put in there. >> reporter: you're going to be a busy man i think in the coming weeks and months. let's talk now to the general manager of this dealership. his name is dennis lazan. now, dennis, the big question is we all heard the transportation secretary yesterday, ray lahood, make a comment that people should stop driving their cars and then he backed off and said well that's not exactly what i meant. what kind of reaction did you