mcallen 30 years ago and helped fountd the neonatology program. he thinks some doctors here have lost their way. >> i want to say that they forgot to practice medicine. >> reporter: they forgot to practice medicine? >> the way they're supposed to. you need to see patients before you do tests. >> reporter: his office is full. he often tries to treat his tiny patients here as outpatients, spending the time to teach parents how they can care for their children themselves. it's good health care, but he admits it's a poor way to run a business. approximate. >> if i have a baby in my office and i bring him back to my office the next day, the next day, i get paid very little. if i put him in the hospital just the simple fact, i get paid more. >> reporter: a lot more? >> yeah. plus, the hospital makes money. >> reporter: that's because higher cost services and