saw through the web because their wi-fi system, their internet went down also, especially in major cities. >> we are also using i-report to prove from santiago and chile, a woman heard a loud crashing, saw things fall in her home. this is her neighbor's home and said these are newly-built neighborhoods. you can head to i-report.com. we have a version in english and spanish, as well. we have a missing or looking for loved ones assignments in haiti. back to you guys. >> errol, many thanks for that. social media showing it really is a very important tool at this point in time as we try and get this information. we want to bring you pictures just coming into us here at cnn. we want to bring them right to you. these are aerial shots coming in from san fernando, i believe, in chile. >> yes. this is an island that has both been struck by the earthquake. and if my information was right,