it's not easy being a parent or a passenger. parenting, well, it's never been easy. being an airline passenger, it's gotten more stressful. fewer flights, paying for checked bags and even carry-ones, paying for snacks, waiting on the tarmac, lost bags. sitting near a crying baby just adds to it. we've all been there. here's a case where being a stressed parent and a stressed passenger actually collided. watch this story from krqe's jim winchester, and think about this question, too. did you mom or the flight attendant go too far? >> reporter: as the southwest ailer rolled into sunport around 4:30 this afternoon, the police knew they had a possible child abuse case on their hands. authorities on the ground were contacted while the plane was en route when passengers witnessed a distraught mom trying to calm her child.