ground, inside can keep running. outside, sometimes those trains are stopped. and were you asking the question, why were these running outside? >> well, we were grateful when we first got on that they were running. in fact, otherwise, we would have been stranded at the outside subway station at howard beach. so we wanted the trains to be running. i can't say i wish they hadn't run the trains, because we were stranded at the subway station before that, and before that it was at the airport. so i think there was just really not a whole lot of options. there were no taxis, no other ways to get around. we wanted the subway to be running, just didn't want to be stuck on it for hours. >> sounds like no easy answers or situation. all in all, do you think that they did the best they could? >> i think they were trying, at least at first. to figure out a way to solve the problem. >> you're being an objective reporter here. i bet if i were to ask some of the other passengers on the train. >> i wish they could have done better. i can't tell you exactly what they should have done.