is that one thing you find. i say at the end of the day, i ask, what is the best thing that happened today or who or what aim grateful for today at work? >> number two? >> number two i think is important to step out of your own shoes and into someone else's. there is research that shows people who are empathetic are much better workers, they tend to perform better, companies that have empathetic workers tend to be less theft, customers report that they enjoy working with the company more. so it is really important sometimes when people are -- might be negative it is important to step into their shoes, not necessarily make excuses for them but understand that other people's behavior isn't about you, it's about them. >> so try to step into the shoes of the person who is bugging you. >> that's right. >> that is interesting. i don't know if i can do that. >> you can do it. the other thing you said don't isolate yourself, which is interesting. how can you isolate yourself at work when you are interacting with all these people? >> some people are very to themselves, you always want to make sure that you're