and i found it, just as kate described. when i saw that window pushed wide open and the shutter up, which we'd left down the whole week, it was horrible. and i lowered the shutter and e went through the front door. i was able to lift the shutter from outside. >> do you know that yet? is there any evidence how this person came in the room? >> there are a number of options. >> but no actual evidence. there's nothing they could find to say this is unequivocally how this person came in? >> i mean, it's possible they came through the window. they could have come through the patio doors. that was in sight of where we were dining. so i think that's probably less likely. for all we know, they could have had a key, you know, lots of people stayed in that apartment over the years, to the front door. >> there was a report that morning madeleine asked you why you didn't come when she'd been crying.