the problem was various stepping. we don't have so much that problem any more. it does happen. >> it becomes the nature of the job when you asked to every day go in and look at people at their most desperate and ugly, that you become desensitized, that you maybe turn into a monster. >> think about it, every day they're looking at the worst of society or maybe they have a partner that gets killed and shot. it's all very overwhelming, many turn to alcohol and drugs to medicate. i'm not trying to be an apologyist for the police, you know, they do need to be held accountable. we need to help them, we really do, because they are out there and they're the ones that are going to show up at your home. >> mexican american, live in east la and a victim of a crime. you call in the police, you're expecting a sympathic response, i mean, generally speaking what,