earlier, the president tweeted, and i quote, the devastation left by hurricane irma was far greater, at least in certain locations, that anyone thought. what amazing people, working hard. and tonight, maerjts emergency crews are doing just that, overwhelmed for call s for help calls for rescue, and calls for loved ones who are missing tonight with no cell service. i want to start with john berman live in sugar loaf key, down in the keys where the eye of the storm hit. john, you know, look. it was impossible to get where you were. you managed to do it. it was hard. >> reporter: yeah, we took a hel commenter, a private helicopter from miami to here, and to conserve fuel, we flew straight over the water. i saw a lot of the keys from the air, but what i did see was sugar loaf key. in the eye of the storm did pass over this area. and from the air, what i saw was