2019. the software up date deliberately slowed down older phones. some thought it was a ploy to get you to upgrade to new devices. a number of people have filed lawsuits and seeking class action status. if you read that apology, apple's not really apologizing for slowing, they're apologizing for having communicated it. >> it makes you feel like they're not going to stop that process. speaking to someone who's had no iphone allreset. final preparations under way for new year's eve. security and weather a factor in new york. athe athe >> reporter: it's an iconic event and massive security challenge, one the nypd is used