this is one person's mistake. what happened? >> basically someone there had a bad day, you know, what the governor told reporters is that the governor basically says this was a problem. someone pushed the wrong button. take a listen to this extraordinary statement by governor ige moments ago. >> it was a procedure that occurred at the change of shift when they go through to make sure that the system is working and employees pushed the wrong button. >> it came down to a person pushing the wrong button? >> so there you have it. a person pushed a wrong button. clearly, those 38 minutes of, you know, not knowing whether this is your last moment on earth while the people of hawaii is certainly scared.