because hundreds of those parents have been deported and many others are kept waiting without explanation. we get more from cnn's kaylee hart hartung. >> reporter: we have learned of confusion and frustration and chaos and challenges in communication. the story that best encapsulates where we are today is a woman we will call alejandra. a month ago she crossed the border with her daughter fleeing honduras. they were detained and separated. 11 days ago, she was given paper work for release and told she would be reunited with her daughter. that did not happen. she remains in a detention facility in texas. her daughter in new york. she sits in limbo and looks for answers, here is what she is