pelosi came out and said he was immoral and full of misinformation and malice and i mean, these were very strong charges these people were leveling at each other. in different ways than we have seen but a crisis of the heart and a crisis of the soul. have we ever heard that before? >> this is the group of people he uses to demonstrate empathy. look how i treat these families. this is the one group. >> this is the heart and the soul. >> where we have seen him use that. >> let's get some context of how the white house feels that this went over tonight and whether or not this moved the needle for them. we have our chief white house correspondent. what are you hearing? what did you hear from what you heard? >> that address probably should have come with a surgeon-general's warning. it was hazardous to the truth. there's a number of claims that are not going to stand up to the facts. you mentioned a couple of them.