obviously. and this went on for more than a year? >> it started 13 motnths ago, yeah. >> were doctors ever able to figure out why it was like this for her? >> no. in the beginning, the early test tests were so inaccurate that none of them said she had it. she did get more advanced tests later on that led her to be referred to the long-haul clinic. and the letter that she was accepted ironically arrived the day before she took her own life. >> this illness is so cruel. it's so unpredictable. heidi talked about that in her